We are not able to cancel any zone parking sessions or refund the fees you pay through ParkMobile for incorrect transactions. For sessions you begin with incorrect information, contact the parking operator directly to discuss.
ParkMobile provides the technology to allow for mobile parking payments, but the funds go directly to the parking operator for your area. We don't have the access or ability to reverse or cancel transactions or to refund the fees the parking operator has collected.
If you believe you experienced a technical difficulty and would like us to review your transactions for a possible refund, please open a support ticket here in the Help Center, and we will respond as soon as possible. We also encourage you to contact your parking operator to see if they are willing to accommodate your request.
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