Resolved Parkmobile Settlement

Parkmobile resolved a class action lawsuit regarding the March 2021 Data Breach. A proposed settlement has been reached in a lawsuit entitled Baker, et al. v. ParkMobile, LLC, Case No. 1:21-cv-02182-SCJ, pending in the United States District Court for the Northern District of Georgia, Atlanta Division, relating to an unknown actor’s unauthorized access to the Personal Information of ParkMobile App users. 

The lawsuit asserts common law and statutory claims against ParkMobile for alleged negligent data security practices, statutory claims, and declaratory judgment. ParkMobile denies all claims alleged against it and denies all charges of wrongdoing or liability. The settlement is not an admission of wrongdoing or an indication that ParkMobile has violated any laws; rather, it is the resolution of disputed claims. 

Users who are part of the claim and did not opt into cash payment will automatically receive an email with a code to obtain a $1 credit for their account. The code offers a $0.25 discount on the transaction fee and can be used up to four times. It can only be used by qualified customers affected by the March 2021 Data Breach.

How Do I Use the Settlement Promo Code?

Here are the directions to apply the settlement discount promo:

• Go to the hamburger menu (three horizontal lines) 
•  Tap Payment 
•  Tap Discounts 
•  Tap the green "+ Add Discount Code" button 
• Carefully enter the case-sensitive code provided

If you are logged in with the correct email address and your Parkmobile account is in good standing, you will see a screen indicating that the discount has been applied.

I received an error adding the promo. What happened?

If your promo isn't applying, the common reasons are spelling errors or attempting to apply the promo to an account unaffected by the incident. Please carefully input the code with no extra spaces exactly as it is shown in the email.

 The message containing the promo is only sent to the relevant emails of affected customers, so your Parkobile app account email must match exactly. You can view the email on your Parkmobile account by tapping the hamburger menu (three horizontal lines) → then tap Account. Confirm that the email shown there is the one to which you received the promo code. 

If you are not logged into the correct account, log out. You can then log in using the correct email address, and the promo code can be applied directly to your account. If the Parkmobile account associated with that specific email no longer exists, please create a new one.

If you would like to discuss the promo code or need help with your account, please contact Customer Care at  [phone].

 If you would like to discuss the Settlement or have related legal inquiries, please call our toll-free number 1866-944-4062. You can also contact the Settlement Administrator by mail at 1650 Arch Street, Suite 2210, Philadelphia, PA 19103, or by email [e-mail].