How Do I Sign Into My Account?

You can no longer access your ParkMobile account with a password. Instead, we have implemented a secure code login system.

 To sign into your ParkMobile account, enter the email address or phone number listed on your account into the mobile app or website on the Sign In screen. A secure code will then be sent to you via email or text message. Once you return to the app and enter the code, you're automatically logged into your account, and you should remain signed in unless you sign yourself out.

If you created your account using your Apple or Google login, you can log in by tapping “continue with Google” or “continue with Apple.”

If you aren’t receiving a secure code, here are some troubleshooting steps to try:

• If you are not receiving a code via email, please use your cell phone number on file instead, if it is on file
• Ensure you do not have a VPN active, as it will interfere with your link arriving or working correctly
• Uninstall and redownload the ParkMobile app. This forces it to update and refresh, and should allow the email or text to send correctly
• If you are trying to sign into the website, clear your browser history or open a private/incognito window and try to request the link again